Warranty Support
At MAGKING, we stand behind the quality of our products.
If you experience any manufacturing defects or product issues, our support team is here to help.
Warranty Coverage
MAGKING products are covered by a:
Limited 90-Day Warranty
starting from the date of delivery.
This warranty covers manufacturing defects and product faults under normal use conditions.
What Is Covered
Our warranty may cover:
- Manufacturing defects
- Faulty materials
- Magnetic connection issues
- Product malfunctions under normal use
- Premature structural failures not caused by misuse
If your product qualifies, we may offer:
- A replacement product
- A partial refund
- Store credit
- Another appropriate solution
What Is Not Covered
The warranty does not cover:
- Normal wear and tear
- Cosmetic damage caused by use
- Accidental damage or drops
- Water damage
- Damage caused by misuse or improper handling
- Unauthorized modifications or repairs
- Lost or stolen items
How To Submit a Warranty Claim
To request warranty support, please contact us at:
service@magkingcase.com
Please include:
- Your order number
- The email used for your order
- A description of the issue
- Clear photos or videos showing the problem
Our support team will review your request and respond as quickly as possible.
Warranty Claim Review
All warranty claims are reviewed individually.
MAGKING reserves the right to determine whether a product issue qualifies under our warranty policy.
Replacement Shipping
For approved warranty claims:
- Replacement processing times may vary depending on product availability.
- Customers may be responsible for shipping fees in certain situations.
Need Help?
If you have any questions regarding warranty coverage or product support, feel free to contact us:
service@magkingcase.com
We typically respond within 24–48 business hours.
MAGKING